Do you feel stuck trying to manage your company’s IT?
Are you experiencing constant tech issues, such as slow systems or Sicherheit concerns?
Many IT teams face these exact issues every day.
You need tools that make your job easier, not harder.
This is where IT-Management software comes in.
In this article, we’ll compare Atera vs Kaseya and see which one is truly better for 2025.
Let’s find out who wins this IT management battle!
Überblick
We’ve spent time using both Atera and Kaseya.
We examined how easy they are to use and the features they offer.
This hands-on experience helps us provide you with a clear, realistic picture of which one might be better suited to your IT needs.
Möchten Sie erfahren, wie die hochmoderne KI von Atera Ihre IT-Abläufe transformieren und Ihnen Geld sparen kann? Werden Sie Teil der Tausenden von Unternehmen, die bereits davon profitieren.
Preise: Es gibt einen kostenlosen Plan. Der kostenpflichtige Plan beginnt bei 129 $/Monat
Hauptmerkmale:
- Autonome IT
- KI-Agenten und Fernüberwachung
- Nahtlose Patchverwaltung
- Intelligentes Ticketing und Helpdesk
Experience robust IT management with Kaseya. Streamline operations, enhance security, & automate tasks to boost the team’s efficiency today.
Preise: Free Demo Available. Custom quote available.
Hauptmerkmale:
- Unified Remote Monitoring
- Comprehensive Cybersecurity
- Advanced IT Automation
Was ist Atera?
Atera is a cloud-based IT management platform.
It combines many tools in one place.
You can monitor computers, help users, and even automate tasks.
It’s designed to simplify IT management for you.
Unsere Meinung
Erleben Sie Atera selbst! Schließen Sie sich über 13.000 Kunden in über 120 Ländern an. Reduzieren Sie Tickets um 35 % mit AI Copilot.
Hauptvorteile
- Steigern Sie die Teamproduktivität jede Woche um durchschnittlich 11–13 Stunden.
- Erreichen Sie eine Patch-Erfolgsrate von 97 % für sichere Systeme.
- Verwalten Sie problemlos 6 Millionen Geräte.
- Erstellen Sie mit AI Copilot Skripte mit einer Genauigkeit von 90 %.
- Lösen Sie 50 % der Tickets automatisch.
Preise
Mitnahme bietet eine kostenlose Testversion und eine Reihe von PreisoptionenHier ist die Aufschlüsselung:
- MSP Pro-Plan: Ab 129 $ pro Monat
- MSP-Wachstumsplan: 179 $/Monat
- MSP-Energiesparplan: 209 $ pro Monat
- MSP Superpower-Plan: Kontaktieren Sie uns für Preise.
- Professioneller Plan für die IT-Abteilung: Ab 149 $/Monat
- Expertenplan der IT-Abteilung: 189 $/Monat
- Masterplan der IT-Abteilung: 219 $/Monat
- Enterprise-Plan für die IT-Abteilung: Kontaktieren Sie uns für Preise.
Pros
Nachteile
What is Kaseya?
Kaseya is a big name in IT. It offers many tools to manage your tech.
Think of it as a robust platform that consolidates security, management, and backup into one place for your entire team.
Hauptvorteile
- All-in-One-Plattform: Eine Suite für viele Bedürfnisse.
- Starke Automatisierung: Automatisieren Sie routinemäßige IT-Aufgaben.
- Einheitliche Verwaltung: Verwalten Sie die IT von einem Ort aus.
- Integrierte Dokumentation: Greifen Sie schnell auf wichtige Informationen zu.
- IT Glue-Integration: Nahtloser Wissensaustausch.
- Sicherheitsfokus: Verbessern Sie Ihre Cyberabwehr.
Preise
- Kostenlose Demo verfügbar.
- Kein öffentlicher Festpreis.
- Individuelles Angebot verfügbar.
Pros
Nachteile
Funktionsvergleich
Let’s dive into a detailed comparison of Atera and Kaseya.
We will examine their features closely, particularly how AI affects their core functionality.
1. KI und Automatisierung
This is where smart tools truly shine. Both utilize automation, but their AI capabilities differ.
- Mitnahme offers advanced KI-Tools, including AI Copilot and IT Autopilot. These features significantly boost efficiency by automating up to 89% of ticket processes and creating instant summaries. It’s designed to enable proactive problem-solving.
- Kaseya: Focuses on comprehensive IT automation across its platform. While it integrates with tools like Cooper Copilot for SOP generation, its primary emphasis is on broad automation to improve overall operational efficiency.
2. Remote Monitoring and Management
Both platforms offer robust remote monitoring and management capabilities. They help you oversee your entire IT environment.
- Extrakt: Its remote monitoring and management includes real-time alerts and AI agents. These agents proactively monitor system health and can even assist end-users, enhancing the functionality of your IT team.
- Kaseya: Offers a powerful remote monitoring and management solution for managing endpoints. It provides complete visibility and control, enabling efficient management of multiple devices.
3. Ticketing & Helpdesk
Efficiently handling support requests is vital. Both have systems for managing tickets.
- Extrakt: Features an integrated, AI-powered helpdesk and ticket system. It uses AI to generate summaries, automate replies, and provide intelligent recommendations for faster resolutions, improving the overall usability for technicians.
- Kassierer provides comprehensive service desk functionality. It helps consolidate all incidents and service requests in one place, with rules-based automation for remediation and escalations, boosting efficiency.
4. Ease of Use & Usability
How simple are these tools to learn and use every day? Ease of use and usability are important for your team.
- Extrakt: Is known for its user-friendly interface. It’s designed for quick deployment and intuitive usability, making it easier for new users to enable its powerful features, including AI quickly.
- Kaseya: A powerful system with a wide range of features. While highly capable, some users find it has a steeper learning curve, which can be a limitation for teams new to this category of comprehensive IT management.
5. Entdeckung des Netzes
Finding and mapping all devices on your network is a crucial first step.
- Extrakt: Its Netzwerk-Entdeckung tool provides a full security scan and detailed overview of all network devices. It utilizes continuous scanning to identify new assets and potential vulnerabilities quickly.
- Kaseya: Offers automated discovery and inventory management. It can automatically find endpoints and deploy agents, streamlining the process of getting complete visibility into your IT infrastructure.
6. Security & Threat Detection
Protecting your systems from threats is paramount. Both offer security features, with AI playing an increasingly significant role.
- Extrakt: Includes AI-driven insights for proactive issue detection and resolution, contributing to improved security posture. It focuses on identifying potential threats through smart monitoring.
- Kaseya: Provides comprehensive cybersecurity features within its platform. It leverages advanced analytics to enhance threat detection and incident response, aiming for strong protection against evolving cyber threats.
7. Integrations
Connecting your IT tools for a seamless workflow. Integration is a key factor for extended Fähigkeit.
- Extrakt: Offers many direct and Zapier-based integrations. This allows connection to various communication, security, and project management tools, significantly extending its functionality.
- Kaseya: Provides extensive workflow integrations across its IT Complete suite. This broad capability allows for a unified IT management experience, reducing the need to switch between different applications.
What to look for when choosing your IT Management Platform?
Here are key insights when picking the right IT management platform for you:
Determine if it’s a superior option considering your specific Geschäft requirements.
- Ensure all the features you need are present in the management software.
- Look for robust Fernzugriff and seamless remote control capabilities.
- Prioritize an all in one platform to simplify your IT operations.
- Consider if it’s ideal for managed service providers or internal teams.
- Assess advanced features, especially intelligent automation and AI.
- Seek a comprehensive suite that covers all essential IT functions.
- Check for easy integration with third party applications you already use.
- Understand the direct kaseya vs atera compare and their strengths.
- Verify it offers a wide array of tools for diverse IT needs.
- Confirm availability of prompt live support for any issues.
- Evaluate its ability to manage IoT devices if relevant to your setup.
Endgültiges Urteil
After looking closely at both Atera and Kaseya, we have a clear pick.
We choose Atera for most users. It offers strong AI features that really help IT teams.
It’s also easier to use and has clear pricing.
Kaseya is powerful, but it can be complex and more costly.
We’ve tested these tools. We know what works.
Atera helps you get more done with less fuss.
Choose Atera to make your IT work smarter in 2025.
Häufig Gestellte Fragen
How does AI impact IT management platforms?
AI tools automate routine tasks, analyze data for proactive insights, and even assist with ticket resolution. This helps IT teams save time and focus on more complex issues, boosting overall efficiency.
Is Atera easier to use than Kaseya?
Yes, Atera generally offers a more intuitive and user-friendly interface. Many users find it has a minimal learning curve, making it quicker to deploy and adopt for IT teams.
What are the main differences in pricing?
Atera utilizes a transparent, per-technician pricing model with unlimited device support. Kaseya’s pricing is often customized, requiring a direct quote, which can make cost comparison challenging for potential users.
Which platform is better for remote monitoring?
Both offer robust remote monitoring and management capabilities. Atera emphasizes real-time alerts and AI agents for proactive monitoring. Kaseya offers comprehensive visibility and control for managing diverse endpoints.
How do their integration capabilities compare?
Atera offers many built-in integrations and Zapier support for flexibility. Kaseya provides extensive integrations across its IT Complete suite, aiming for a unified management experience.
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